Just like your carpet, tile and grout also need professional cleaning. Tile and grout have microscopic pores that allow dirt and other contaminants to “hide” under the surface. Because regular mopping can’t clean these pores, the dirt will continue to build up, eventually leading to discoloration of the grout.
What’s more, harsh cleaners and heavy scrubbing won’t remove the dirt build-up. If you let the build-up sit for too long, your grout will look dirty no matter how many times you’ve cleaned it, and your tile will become slippery.
If your tile and grout look like they need a good cleaning, it’s time to call the professionals - Clean Force One. We’re here to tend to your cleaning problems.



Our Cleaning Process
If you want to know what to expect from our tile and grout cleaning service, here’s a short step-by-step list of what our service includes:
- Pre-inspection - Before we start with anything, we’ll assess your tile and grout to determine the best cleaning method
- Area preparation - To protect the surrounding furniture, the area we’re cleaning will be cleared
- Pre-vacuum - To remove the initial loose soils and particles from cracks and crevices, we’ll pre-vacuum your tile and grout
- Pre-condition - An appropriate hot solution is sprayed onto the tile and grout to break down dirt grease, grime, and soap scum
- Soil removal - High heat and pressure is applied using a spinning tool to wash away grime and stains
- Sealer - After the cleaning is done, we can apply a sealer on your tile and grout if you want us to. The sealer is specially made to bond with the grout and thereby sealing the pores chemically. This can make the future cleaning process a lot easier
- Inspection - Once we’re done with everything, we’ll review the results with you to ensure that you’re completely satisfied
If you require more information, contact us now, and one of our technicians will explain everything to you. We’re looking forward to you becoming one of our many satisfied customers.
FAQs – Ask Your Local Tile and Grout Cleaning Professionals
1. Why does my grout still look dirty after mopping?
Grout is porous, meaning it can absorb dirt, grease, and other contaminants that regular mopping doesn't remove. Over time, this buildup causes grout lines to look dark or discolored, even when the surrounding tile appears clean.
Professional tile and grout cleaning uses specialized solutions, heat, and pressure to loosen and extract embedded dirt. This can restore much of your grout's original appearance without the need for constant scrubbing.
2. How often should tile and grout be professionally cleaned?
Most tile floors benefit from professional cleaning every 12 to 18 months, although some areas may need attention more often.
Factors that affect cleaning frequency include:
- Heavy Foot Traffic: Entryways, hallways, and kitchens collect dirt quickly.
- Pets and Children: Spills, tracked-in dirt, and everyday messes increase buildup.
- Bathrooms: Soap scum and moisture can make grout harder to maintain.
- Coastal Conditions: Sand tracked into homes around Jacksonville, Sneads Ferry, and Surf City can increase wear and soil buildup.
Regular cleaning helps prevent stubborn discoloration and keeps tile floors looking their best.
3. What tile and grout cleaning method does Clean Force One use?
Clean Force One uses a professional cleaning process designed to remove dirt, grease, soap scum, and buildup from tile surfaces and grout lines.
Our process includes:
- Pre-Inspection: Checking the tile and grout to determine the appropriate cleaning method.
- Preparation: Protecting surrounding areas and removing loose debris.
- Pretreatment: Applying a heated cleaning solution to loosen buildup.
- Deep Cleaning: Using heat, pressure, and a spinning cleaning tool to remove embedded soil.
- Optional Sealing: Applying grout sealer when requested and appropriate.
- Final Inspection: Reviewing the cleaning results with the customer.
4. Can professional cleaning remove black stains from grout?
Professional cleaning can remove many dark stains caused by dirt, grease, and accumulated grime. However, some discoloration may be permanent, especially if the grout has been damaged by harsh chemicals or deeply penetrated stains.
Black spots in bathrooms may also indicate mold or mildew associated with excess moisture. Cleaning can remove surface buildup, but ongoing moisture problems must be corrected to prevent it from returning.
Our technicians inspect the grout before cleaning and can explain what results are realistic.
5. Is professional tile and grout cleaning safe for all types of tile?
Many ceramic and porcelain tile surfaces can be professionally cleaned using appropriate solutions and equipment. However, natural stone and certain specialty surfaces require different care.
Materials that may need special attention include:
- Ceramic and porcelain tile
- Marble and travertine
- Slate and other natural stone
- Textured or decorative tile
- Older tile with damaged grout
Clean Force One begins with a pre-inspection to evaluate the surface and determine the best cleaning approach. Not every tile material is suitable for the same chemicals, heat, or pressure.
6. Should I have my grout sealed after professional cleaning?
Grout sealing is often recommended for cement-based grout because it helps reduce the absorption of dirt, moisture, and spills. Sealing can make routine cleaning easier and help grout maintain its appearance longer.
Benefits of grout sealing include:
- Reducing the absorption of spills and stains
- Making dirt easier to remove during regular cleaning
- Helping protect grout from discoloration
- Simplifying ongoing floor maintenance
Clean Force One offers optional grout sealing after cleaning. Our technicians can help determine whether your grout would benefit from sealing.
7. How long does tile and grout cleaning take, and when can I walk on the floor?
The time required depends on the size of the area, tile condition, grout buildup, and whether sealing is included. A small bathroom may take less time than a large kitchen or several connected rooms.
After cleaning, tile surfaces typically dry relatively quickly, although grout lines may retain moisture longer. If sealer is applied, additional curing time may be necessary.
Our technicians will explain when it's safe to resume normal foot traffic based on the cleaning and sealing products used.
8. Can professional cleaning make slippery tile floors safer?
Professional cleaning can remove grease, soap residue, and other buildup that may make tile floors slippery. This is especially helpful in kitchens, bathrooms, and entryways where contaminants accumulate.
However, some tile surfaces are naturally slippery when wet, even when completely clean. Professional cleaning cannot change the tile's original slip resistance.
For homes around Jacksonville and coastal Onslow County, regularly removing tracked-in sand, moisture, and cleaning residue can help maintain safer walking surfaces.
9. What's the best way to keep tile and grout clean between professional appointments?
Proper maintenance helps prevent dirt from becoming embedded in grout lines and reduces the need for aggressive scrubbing.
We recommend:
- Sweep or Vacuum Regularly: Remove sand, dirt, and loose debris before mopping.
- Use Appropriate Cleaners: Choose a pH-neutral cleaner suitable for your tile material.
- Avoid Harsh Chemicals: Bleach, acidic cleaners, and abrasive products can damage certain grout and tile surfaces.
- Clean Spills Promptly: Prevent liquids and grease from soaking into porous grout.
- Control Moisture: Use bathroom ventilation and dry wet areas when possible.
- Maintain Grout Sealer: Have applicable grout sealers checked and reapplied as needed.
10. Why choose Clean Force One for tile and grout cleaning in Jacksonville, NC?
Clean Force One is a family-owned cleaning company that has served Jacksonville and surrounding communities since 2008. We use professional cleaning equipment and a detailed process to help homeowners and businesses maintain their tile and grout.
Customers choose us for:
- Experienced Technicians: Trained professionals who inspect surfaces before cleaning.
- Professional Equipment: Specialized tools that use heat and pressure to remove stubborn buildup.
- Optional Grout Sealing: Additional protection to make future maintenance easier.
- Free Estimates: Clear information about your cleaning needs before scheduling.
- Satisfaction Guarantee: A commitment to customer service backed by our 100% satisfaction guarantee.
We serve Jacksonville, Richlands, Hubert, Holly Ridge, Sneads Ferry, Swansboro, Surf City, and surrounding Onslow County communities, including areas near Camp Lejeune and MCAS New River.
Call 910-650-0303 to request a free tile and grout cleaning estimate.
